Last updated: May 24, 2026
Thank you for shopping with recoverycloth.com. We want your experience to be smooth from checkout to delivery, so please review the shipping information below. By placing an order with us, you agree to the terms outlined on this page.
Order Processing
Orders are processed daily. Once your order is placed and payment is confirmed, we begin preparing it for shipment as quickly as possible. Orders placed on weekends or holidays are processed on the next business day.
You will receive an order confirmation by email once your purchase is complete, and a follow-up notification once your order has shipped.
Shipping Times
Most orders are delivered within 4 to 7 days from the date of shipment. Delivery times are estimates and are not guaranteed, as the final stretch of delivery is handled by the carrier.
Several factors can add a few extra days to your delivery, including:
- Your delivery location and distance from our shipping origin
- Weather conditions and seasonal carrier delays
- High order volume during busy or promotional periods
- Unexpected circumstances outside of our control, such as carrier disruptions
We appreciate your patience if any of these situations cause a delay. We do our best to get every order out the door promptly so it reaches you as close to the estimated window as possible.
Shipping Rates
Shipping costs are calculated at checkout based on your order and delivery location. Any applicable shipping charges will be displayed before you complete your purchase, so there are no surprises.
[Add your specific shipping rates here, for example: free shipping over a certain order total, flat-rate shipping, or carrier-calculated rates.]
Shipping Destinations
We currently ship to [list your shipping regions here, for example: addresses within the United States]. If your location is not listed at checkout, we may not be able to ship to your area at this time.
Order Tracking
Once your order ships, we will send you a confirmation email that includes tracking information when available. You can use this tracking number to follow your package as it makes its way to you. Please allow a short time after shipment for tracking details to update with the carrier.
Delayed, Lost, or Damaged Packages
If your order has not arrived within a reasonable time beyond the estimated window, please reach out to us and we will help track it down with the carrier.
If your package arrives damaged, please contact us as soon as possible with your order number and a photo of the damage so we can make it right.
Please note that once a package is handed off to the carrier, delivery timelines and handling are managed by the carrier. We are not responsible for delays caused by the carrier, incorrect shipping addresses provided at checkout, or circumstances beyond our control.
Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error after ordering, contact us right away and we will do our best to correct it before the order ships.
Questions
If you have any questions about your order or our shipping process, we are happy to help.
Website: recoverycloth.com Email: jason@recoverycloth.com
Thank you for supporting recoverycloth.com. We are grateful for your order and committed to getting it to you as smoothly as possible.