Privacy Policy

Privacy Policy for RecoveryCloth.com

Effective Date: 05-18-2026

Recovery Cloth respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how RecoveryCloth.com collects, uses, stores, and protects your information when you visit our website, make a purchase, contact us, sign up for emails, or interact with our online store.

This policy is intended to help customers understand what information we collect and how it is used. The Federal Trade Commission works to prevent unfair or deceptive business practices, so it is important that privacy policies clearly describe how customer information is handled.

1. Information We Collect

When you visit or use RecoveryCloth.com, we may collect the following types of information:

Personal information you provide directly, such as:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Messages or questions submitted through contact forms
Email newsletter signup information

Information collected automatically, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website
General location information
Shopping activity
Cookies and similar tracking data

Payment information may be processed by third-party payment providers. Recovery Cloth does not intentionally store full credit card numbers on its website unless handled securely by an approved payment processor.

2. How We Use Your Information

Recovery Cloth may use collected information to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer service requests
Improve our website and shopping experience
Personalize content, product recommendations, and promotions
Send marketing emails if you choose to subscribe
Prevent fraud or unauthorized transactions
Analyze website traffic and customer behavior
Comply with legal, tax, and business obligations

We do not use customer information for unlawful purposes.

3. Cookies and Tracking Technologies

RecoveryCloth.com may use cookies, pixels, tags, analytics tools, and similar tracking technologies.

Cookies are small files stored on your device that help websites remember information about your visit. Cookies may help us:

Keep items in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure advertising effectiveness
Show relevant content or promotions
Support security and fraud prevention

Types of cookies we may use include:

Essential cookies
These are necessary for the website to function properly, such as shopping cart, checkout, account login, and security features.

Performance and analytics cookies
These help us understand how visitors use our site, which pages are popular, and how we can improve the customer experience.

Functional cookies
These remember preferences such as settings, saved information, or browsing choices.

Advertising and marketing cookies
These may be used to show relevant ads, track campaign performance, or help us understand customer interest in our products.

You can usually adjust your browser settings to block, delete, or manage cookies. Please note that disabling cookies may affect certain website features, including cart and checkout functionality.

4. Email Marketing

If you sign up for our email list, we may send you:

Product updates
Promotions
New design announcements
Blog posts
Recovery encouragement
Special offers
Brand news

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We may still send non-marketing emails related to purchases, customer service, account activity, or legal notices.

5. How We Share Information

Recovery Cloth may share information with trusted third parties when needed to operate our business, including:

Website hosting providers
Payment processors
Shipping carriers
Print-on-demand or fulfillment providers
Email marketing platforms
Analytics providers
Advertising platforms
Customer support tools
Fraud prevention services
Professional advisors, such as accountants or legal advisors

We do not sell your personal information in the traditional sense of exchanging it for money.

However, some advertising or analytics tools may be considered “sharing” or “targeted advertising” under certain privacy laws. If required by law, we will provide customers with applicable choices regarding this type of data use.

6. Third-Party Services

RecoveryCloth.com may use third-party services to process payments, fulfill orders, manage email marketing, analyze traffic, display ads, or improve website functionality.

These third parties may collect or process information according to their own privacy policies. We encourage customers to review the privacy policies of any third-party services they interact with through our website.

7. Payment Security

Payments made through RecoveryCloth.com may be processed by secure third-party payment providers. These providers help protect payment information using security tools and encryption.

Recovery Cloth does not intentionally collect or store full payment card details directly on its own systems unless handled through secure, compliant payment processing services.

8. Order Fulfillment and Shipping

To fulfill customer orders, we may share necessary information with shipping carriers, print-on-demand providers, suppliers, or fulfillment partners.

This information may include:

Name
Shipping address
Email address
Phone number, if required for delivery
Product ordered
Order details

This information is used only as needed to complete and deliver your purchase.

9. User Accounts

If RecoveryCloth.com offers customer accounts, we may collect and store account-related information such as your name, email address, order history, saved addresses, and login details.

You are responsible for keeping your account login information secure. Please contact us if you believe your account has been accessed without permission.

10. Children’s Privacy

Recovery Cloth is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Some states, including Texas, have privacy requirements relating to minors and personal data. Texas officials have noted that the Texas Data Privacy and Security Act includes notice and consent requirements related to minors’ personal data.

11. Data Retention

We keep personal information only as long as necessary for business, legal, tax, security, and operational purposes.

For example, we may retain order records to:

Fulfill purchases
Provide customer support
Process returns or exchanges
Meet tax and accounting requirements
Prevent fraud
Resolve disputes
Comply with legal obligations

When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

However, no website, payment system, or online transmission is completely secure. We cannot guarantee absolute security, but we work to protect customer information and reduce risk.

13. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, including the right to:

Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing emails
Manage cookies through your browser
Limit certain advertising or tracking activities
Request information about how your data is used

To make a privacy request, contact us using the information below.

14. Do Not Track Signals

Some browsers offer “Do Not Track” settings. Because there is not one consistent industry standard for responding to these signals, RecoveryCloth.com may not respond to all Do Not Track signals.

You can still control cookies and tracking through your browser settings and any cookie tools available on our website.

15. Links to Other Websites

RecoveryCloth.com may contain links to third-party websites, social media platforms, payment processors, or other online services.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.

16. Social Media and User Content

If you interact with Recovery Cloth on social media, comment on posts, tag us, submit reviews, or share photos, your content may be visible to others depending on the platform and your privacy settings.

We may share or repost customer content only where permitted by the platform rules, customer permission, or applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Your continued use of RecoveryCloth.com after changes are posted means you accept the updated policy.

18. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Recovery Cloth
Website: RecoveryCloth.com
Email: jason@patchmedia.info
Mailing Address: 3500 Oak Lawn 406A Ste. 1504, Dallas, Texas 75219

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